Author: Stephanie Ostrea
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Article Link: http://www.mineeds.com/Woodinville/AYSNW-LLC/Articles/How-the-Personal-Concierge-Service-phenomenon-evolved
Tags: concierge, personal, keeper, luggage
Stephanie Ostrea
www.aysnw.com
+12064787000
With a limited amount of hours in a day, it can be a struggle to find time to simply enjoy life. Daily responsibilities, commitments and errands can rob you of free time until the quality of life is diminished. One innovative solution to this problem is hiring a personal concierge service, which can help you take care of all those little things that can add up to hours of lost time every day.
Concierges have been around for centuries but the personal concierge is a comparatively recent phenomenon. How did the personal concierge come about? Briefly, this is how.
The term 'concierge' is derived from the French Comte Des Cierges, 'the keeper of the candles', who tended to the wishes of visiting nobles in castles of the medieval era. During that period, a "concierge" was typically a middle aged woman who met the nobles at the door with their candles and assumed the responsibility to tend to all their needs during their sojourn. Later in the 19th century and early 20th century apartment buildings, particularly in Paris, the concierge often had a small apartment on the ground floor and monitored all comings and goings.
In modern times, a concierge came to essentially mean as the "keeper of the keys", especially at hotels. In hotels, however, a concierge began also assisting guests with small jobs like handling the storage of luggage, taking and delivering messages, making reservations for tours, arranging for spa services etc. In hospitals too, a concierge has been providing similar services. But here, instead of just serving a guest, a concierge started serving patients and employees as well, thus hugely benefiting the employees who worked long hours. It is from this background that the concept of the contemporary personal concierge evolved.
The personal concierge came onto the scene in the mid-1990's. It started with the oft-traveling Executives who first became accustomed to having a concierge at their service, while away from home. Pretty soon, they wanted these same services when they returned back to their offices. On their part, the Corporations readily acquiesced, mainly to keep their Executives happy, and the Corporate Concierge niche sprang up. Concierge services became part of the Executives' perks and soon Executives and, in a few companies normal employees too, realized its great advantages. They could ask someone to run errands, book tickets, arrange opera or cinema reservations etc and save time and hassles for themselves. And the companies gladly paid the concierge charges to keep their employees happy.
Out of this has mushroomed the Personal Concierge Service phenomenon. Personal concierge services allow clients to 'buy back' their precious time. A personal concierge works on the most basic of premises: people want things done and just don't have the time to do them.
Recent studies have shown that the Baby Boomer generation, more than any other, has really fuelled the growth of the personal concierge industry. Caught between raising children while tending to ageing parents, this generation has been more time-strapped than any other in history. Little wonder, Baby Boomers have turned in hordes to personal concierge service industry to find relief from overstressed schedules and maddening personal responsibilities - in search of the priceless gift of time.
The author Stephanie Ostrea is the owner of AYSNW LLC (At Your Service North West LLC) (http://www.aysnw.com), one of the reputed full-service Personal Assistant/ Concierge Service companies, based in Woodinville, WA. Stephanie is a former corporate manager with 25 years experience in customer service at all levels. Educated in Human Services field, she is passionate about environment conservation, preparing nutrient dense food for herself and others, growing her own food, volunteering for community projects and the great outdoors.
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